1. Information We Collect

At Trigoyo Holidays, we respect and safeguard the personal confidentiality of our travelers. When you request a customized travel quote, contact our destination planners, or finalize a tour package, we collect:

Personal identifiers: Full legal name, mobile phone number, WhatsApp contact, and email address.
Travel specifications: Destination choices, tentative journey dates, budget preference, and dietary or special physical assistance needs.
Compliance documents: Govt. ID numbers or passport scans (required exclusively for international visas, airline ticketing, or state yatra biometric permits).

2. How We Use Your Data

Your data is collected strictly to fulfill your travel services:

Drafting and dispatching customized day-by-day travel itineraries.
Confirming room reservations directly with vetted hotel partners and issuing hotel vouchers.
Providing assigned chauffeur details and flight tickets.
Sending trip status alerts, weather updates, and 24x7 on-trip concierge assistance via WhatsApp.

3. Zero Third-Party Marketing Disclosure

We never sell, lease, or distribute your personal contact information to third-party marketing agencies, telemarketers, or loan providers. Your details are shared solely with operational service providers (e.g., booked hoteliers, airline ticketing desks, and state registration portals) to the exact degree required for executing your holiday booking.

4. Data Security & Storage

All electronic communications and website submissions are transmitted via enterprise 256-bit SSL/TLS encryption. Internal access to traveler databases is restricted through role-based authentication (RBAC) protocols to authorized sales managers and ground concierge officers.

5. Grievance Officer & Contact

In accordance with the Information Technology Act 2000 and Digital Personal Data Protection Act, if you have questions, require data corrections, or wish to request data deletion, contact our designated privacy desk: